Do or Do Not

Thomas Huxley wrote “Do what you should do, when you should do it, whether you feel like it or not.”

Manager or Advisor…getting things done requires self discipline.

For Managers this is following through on the Daily Seven. That means every day you need to check on certain things in order to achieve certain results.

For the Advisors this is the 12 Step Service Drive Process. Doing this process every time with every Customer will guarantee consistent results.

The Daily Seven and the 12 Step Service Drive Process are two things that need to get done “whether you feel like it or not.”

Don’t have the 12 Step or the Daily Seven? Send an email to lbuchholz@dealerprotraining.com with the words “Thomas Huxley” in the subject line and I’ll send you a copy of the 12 Step and Daily Seven.

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